Terms & Conditions

1. Use of the Vera Miklas Site

The Vera Miklas site is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the Vera Miklas site you agree to be bound by these Terms and Conditions.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

2. Registration

To register with Vera Miklas you must be over eighteen years of age.

You must ensure that the details provided by you on registration or at any time are correct and complete.

3. Intellectual property

The content of the Vera Miklas Site is protected by copyright.

You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Vera Miklas Site without written permission from Vera Miklas.

4. Availability of the Vera Miklas Site

Although Vera Miklas aims to offer you the best service possible, Vera Miklas makes no promise that the services at the Vera Miklas Site will meet your requirements. Vera Miklas cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it by email at info@veramiklas.com and we will attempt to correct the fault as soon as we reasonably can.

5.Vera Miklas’ liability

The Vera Miklas Site is provided by Vera Miklas without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

The Vera Miklas Site provides content from other Internet sites or resources and while Vera Miklas tries to ensure that material included on the Vera Miklas Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Vera Miklas will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Vera Miklas Site. If Vera Miklas is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Vera Miklas Site.

Nothing in this paragraph 13 applies to Vera Miklas liability in respect of products sold through the Online Stores.

Nothing in these Terms and Conditions shall exclude Vera Miklas liability for personal injury or death caused by its negligence.

Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order.

6. International Use

Vera Miklas makes no promise that materials on the Vera Miklas Site are appropriate or available for use in locations outside the Republic of Ireland, and accessing the Vera Miklas Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the Republic of Ireland, you do so on your own initiative and are responsible for compliance with local laws.

7. Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute lines should selected lines be unavailable unless you request us not to do so.

8. Acceptance

There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the goods.

9 . Payment

You can pay by any Mastercard or Visa credit card, or laser card. Your credit/laser card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of placing your order.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

Credit/Laser Card through our 100% secrure servers at PayPal or Realex

Postal Order made out to Stuff 4 Cakes

Cheque made out to Stuff 4 Cakes

Cash on Collection

NB.Please note that if you choose to pay by cheque or postal order, your goods will only

be dispatched once payment has cleared.

10. We reserve the right to edit postings and terms used that we think may possibly be deemed offensive. By sending us your comments on this website you are agreeing to authorise Vera Miklas to print, edit and distribute this material.

11.Our food safety policy

Food safety and hygiene is our top priority. We would also like to assure you that all
goods are stored and handled in a professional and hygienic manner at all times.
For this reason we cannot accept returns of any edible product. The exception is, of course, if the item is faulty or incorrect in which case we will be happy to exchange it at our expense.

12.Customs

It is possible that customs may impose additional import duties and charges to chocolate orders outside of the Ireland. This is unfortunately outside our control and you, the customer, will be responsible for any such charges upon delivery. Customs stipulate that we must attach a copy invoice to all International Deliveries, delivered outside the Ireland, so that the contents and cost can be viewed without opening the delivery box.

13.Temperature Restrictions

In order to ensure the best possible outcome for orders shipped to warmer climates (particularly in summer months), we kindly request all customers to provide us with an address where the chocolates will be safely delivered on the first delivery attempt. We have no control over temperatures during international chocolate deliveries and so we cannot accept responsibility or offer any guarantees. We do not offer a refrigerated or cool box delivery We cannot take any responsibility for melted or stolen chocolates in situations where customers have authorised to leave parcels on doorsteps etc. We have no control over the way couriers store our product once it leaves our factory.

However, we at Vera Miklas will do our very best to ensure that shipments to warmer climates are appropriately packaged but as chocolate is prone to heat damage this needs to be considered by customers when placing orders.

14.Complaints

Any complaints will be acknowledged and we will endeavour to resolve any issue within 5 workings days

15.Changes to Legal Notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.