Vera Miklas - Shipping & Returns Policy
At Vera Miklas, we use the An Post postal service. Currently delivering to Ireland, Northern Ireland and Great Britain.
|AN Post||ROI||NI & UK|
|Box up to 20kg
|Free Shipping||Orders over
Our aim is to dispatch all orders as quickly as possible.
Orders received up to 3.00pm are processed and dispatched the same working day Monday to Friday (depending on the size of order).
Please understand we are very busy and work hard to dispatch your orders as quickly as possible, so even if you have not received ‘dispatched’ email, your order could still be packed and already sent by An Post.
All orders are next working day delivery with An Post but please allow up to 2 days in case of unforeseen circumstances. It’s rare but if your order does not arrive the next day, please notify us immediately so we can sort it out as quickly as possible for you.
The charge for An Post service is €6.00 regardless of size or weight. This is a priority service with a tracking number.
There is Free Delivery on all orders over €50 Ireland Only.
All goods listed on the site are in stock and ready to dispatch but there are occasions when we may be out of an item listed. If this happens, we can offer you a replacement item, a refund or send the correct item on at a later date at our expense.
Collection from Vera Miklas
You can also collect your order in person. To do this, order over the phone or email us and we will arrange a pick up option.
You can pay over the phone or when collecting.
NI & UK Shipping
Our aim is to dispatch all orders as quickly as possible. Orders received up to 3.00 pm will be processed and dispatched the same day. If the order is placed after 3.00 pm, it still could be dispatched the same day or the following day, except late orders on a Friday, where the goods will dispatch the following Monday (excluding Bank Holidays).
All orders are a 3 day delivery but please allow up to 4 days in case of unforeseen circumstances. If your order does not arrive in 3 days, please notify us so we can sort it out as quickly as possible for you. All orders are dispatched with An Post and the charge for this is €10.00 for a parcel up to 20kg. This is a priority service which has a tracking number. You must be there to sign for your goods.
There is Free Delivery to Northern Ireland and UK on all orders over €70.
We will accept the return of most products up to 2 weeks after date of order. We will only accept return of goods which remain in original sealed packaging and which are returned in a re-saleable condition. Once the item is received, we will refund the value of the goods. The customer covers all P&P costs.
Important to Note: A delivery charge of €6.00 (€10.00 for NI & UK) will be incurred if the original order value goes under €50 (€70.00 for NI & UK). The exception is, of course, if the item is faulty or incorrect in which case we will be happy to exchange it at our expense.
Incorrect or missing items
Please check your order fully within one week of order received as mistakes cannot be rectified after one week of you receiving your order.
If any item has been damaged in transit, please send us a photo of the item so we can resolve it as quickly as possible.
For International delivery we also use An Post and the charge depends on country. A delivery quote will be sent to you and you will have the option of continuing with the order or cancelling.
If for any reason your order is returned to us after An Post has attempted delivery we will refund the cost of the order less the cost of delivery.